What Data We Collect and Why
When you register, we collect your name, email address, mobile number and the payment method you choose — whether that is bKash, Nagad or Rocket. We use this to verify your account, process deposits and withdrawals, and send you account-related messages. We do not sell your
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data to third parties. Payment data linked to your bKash, Nagad or Rocket wallet is used only to complete the transaction you initiate and to maintain a record in line with our internal controls. We may collect device identifiers and session data when you access the
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platform from a mobile browser or app — this helps us keep your session stable and flag unusual login attempts. Cookies and similar tracking tools are used for functional purposes: remembering your login state, your preferred language setting, and basic analytics that help us improve the
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platform. You can adjust cookie preferences in your browser settings at any time. We retain your account data for as long as your account remains active. If you close your account, we hold certain records for a period required by our internal compliance process. Data access
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and eligibility for our platform depend on your local law and the eligible regions we serve — if you are in a jurisdiction where use is restricted, this policy still applies to any data we hold about you. To request a copy of your data, raise
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a deletion request, or ask a specific question about what we hold, contact our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.